1. Refund Policy
Refund Policy for Epic Marketing Global
At Epic Marketing Global, we are committed to delivering high-quality digital marketing services and ensuring client satisfaction. Please read our refund policy carefully:
1. Service-Based Refunds
- Due to the nature of digital marketing services, refunds are generally not offered once work has commenced.
- Refunds may be granted only in cases where no work has started and the client requests a cancellation within 24 hours of payment.
2. Non-Refundable Items
- Setup fees, consultations, and completed work are non-refundable.
- Any third-party costs (advertising spend, tools, or software) are non-refundable.
3. Disputes
- If you are dissatisfied with our services, please contact us at support@epicmarketingglobal.com within 7 days of service delivery. We will work to resolve your concern.
4. Chargebacks
- Filing a chargeback without first contacting us may result in termination of all ongoing services.